Acceptance and completion

• Accept deliveries you can complete within required timelines and service rules.
• Follow pickup and drop-off instructions, including contact procedures.
• Communicate issues promptly via the platform where applicable.

Proof of pickup and delivery

• Provide proof of pickup and delivery where the workflow requires it.
• Do not falsify delivery proof or misrepresent completion.

Safety and prohibited handling

• Handle items safely and maintain product integrity.
• Follow rules for restricted or age-gated items where applicable.

Compliance and enforcement

• Comply with applicable traffic, safety, and delivery regulations.
• We may suspend accounts for repeated failures, fraud risk, or policy violations.