Legal
Delivery Partner Terms
Terms for delivery partners accepting and completing deliveries through Epepea.
Acceptance and completion
- Accept deliveries you can complete within required timelines and service rules.
- Follow pickup and drop-off instructions, including contact procedures.
- Communicate issues promptly via the platform where applicable.
Proof of pickup and delivery
- Provide proof of pickup and delivery where the workflow requires it.
- Do not falsify delivery proof or misrepresent completion.
Safety and prohibited handling
- Handle items safely and maintain product integrity.
- Follow rules for restricted or age-gated items where applicable.
Compliance and enforcement
- Comply with applicable traffic, safety, and delivery regulations.
- We may suspend accounts for repeated failures, fraud risk, or policy violations.